Customer Support
Customer Service
At Victory Supply, our goal is to serve our customers to the highest of standards. Our fantastic sales professionals will go above and beyond the call of duty to make sure that each customer is receiving a quality product on time and in excellent condition.
We always do what we can to cut down the costs for our customers, this is why we are continually looking for vendors that will supply us with the best quality product for
the most reasonable price. Please feel free to contact a member of our team today with any questions or concerns you may have.
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Special Orders
We always strive to satisfy our customers’ needs.
If what you are looking for is not listed on the website, just contact a member of our customer service team and we
will make every effort to get you what you are looking for. We cannot guarantee every item will be available, but we will do our best to make sure all of your needs
are met.
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Requesting Samples
We love showing off our product, and want you to love it too, which is why samples of the majority of our products are free. Just let us know what you would like to see by filling out the contact form on the "Contact Us" page or by contacting a member of our team and we will be happy to send it out to you! We will also provide a copy of our catalog if you would like.
Contact Us
Money Back Guarantee
The Victory Supply Inc warranty is simple: We want our customers to be happy. We take pride in our service and products. We stand behind our products with a 100%
satisfaction guarantee. If something is inherently wrong with the product we will gladly refund your money or replace the defective merchandise.
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Screen Printing and Embroidery
Victory Supply offers a full service, custom screen printing and embroidery program. We can screen print or embroider many items exactly as you would like them. Our customer service representatives can offer you a wide variety of apparel or linen on which to display your logo, facility name, or artwork. From block lettering to intricate design we are able to provide you with professional, high quality work.
Quotes on screen printing and embroidery will depend on multiple factors. Embroidery cost is dependent upon stitch count necessary to fill your logo as well as quantity. As with many of our products, there are quantity discounts when large volume orders are placed. If your artwork is already in vector art format it is easiest for us to determine stitch count. If your artwork is not digitized there may be a fee for our graphic artist to convert the artwork to a workable format. Screen printing fees are dependent upon number, colors, and number of pieces printed. Additional lead times may occur with special screen printing or embroidery. Victory Supply only customizes items purchased through us. Please contact a customer representative with any questions or requests and they will be happy to help in any way!
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Shipping
Victory Supply Inc takes pride in shipping accurately. Occasionally discrepancies happen. Please make sure to note missing cases or damaged goods upon arrival on the bill of lading. If you do not note the discrepancy, you release the shipping company from any liability. We cannot honor any shortages that have not been notated. If the discrepancy is a concealed shortage, it must be reported within 48 hours of receipt of merchandise. Any shortages reported after 48 hours are not guaranteed to be honored.